Universal Announces More New Features for its Revolutionary Wearable – Taking the Water Park Experience to the Next Level
And “Beyond Volcano Bay” Virtual Lines and
App-Based Ticketing Begin to Enhance the Guest Experience
Orlando, Fla. (May 17, 2017) – Guests at Universal’s Volcano Bay – the innovative water theme park set to open on May 25th – will experience an entirely new level of freedom and fun as they enjoy the park with friends and family.
There will be no more standing in long lines to experience an attraction. No more carrying wallets, cash or credit cards throughout the park. No more fumbling for a locker key.
With Volcano Bay, Universal set out to create a water theme park entertainment experience unlike any other. It talked with guests about what they like and don’t like when it comes to water parks. And it designed the waterproof TapuTapu wearable to enhance fun and remove hassles.
Volcano Bay guests will use their TapuTapu wearable, which is included with admission, to virtually wait in line for rides while enjoying other areas of the park – converting their “queue” experience into a float down a peaceful, winding river or a quick bite to eat. Their wearable will simply alert them when it’s time for their ride. Or, they can enjoy many TapTu Play experiences throughout the park – triggering special effects like controlling streams of water spurting from whales in Tot Tiki Reef, shooting water cannons at guests snaking down Kopiko Wai Winding River, illuminating images in the volcano’s hidden caves and more.
And today, Universal announced even more brand new TapuTapu features – all designed to give guests more freedom as they enjoy Volcano Bay.
TapTu Pay: Guests can make purchases throughout the entire park with their TapuTapu wearable, eliminating the need for cash, credit cards or a wallet.
TapTu Snap/My Universal Photo Access: Guests can take advantage of special interactive photo opportunities and selfie-spots throughout the park as well as photo opportunities on Volcano Bay’s attractions. Their wearable will automatically sync those photos to their account so that guests can view, share and purchase them at their convenience.
Locker Access: After renting their lockers, guests will be able to access them with a touch of their TapuTapu wearable.
The best way for guests to take advantage of TapuTapu’s benefits is to create an account. Account setup is quick and easy and can be done at any time through the Official Universal Orlando Resort app or at Universal Orlando’s website. For more information about Volcano Bay or to set up an account, visit
TapuTapu is specifically designed for use within Universal’s Volcano Bay. But the theme park destination is also working to give its guests more freedom and fun across all its theme parks. Examples include:
Race Through New York Starring Jimmy Fallon, the first attraction at Universal Studios Florida to feature a Virtual Line experience. Guests spend less time in line and more time enjoying themselves across the theme park. The virtual line system is accessible via the Official Universal Orlando Resort app or at kiosks outside the attraction entrance.
Mobile-based purchases and redemption of all tickets via the Official Universal Orlando Resort app, eliminating the need for physical tickets to enter Universal Orlando’s theme parks. This allows guests to store, organize and access their tickets from the Guest’s Wallet in the app so they can bypass the ticket booth and go directly to the front entrance. This benefit, implemented earlier this year, has now been extended to include Universal Orlando Resort Annual Passholders.
Using the Official Universal Orlando Resort app, all guests can now plan their visit, browse ticket options and purchase their tickets from their mobile device. Admission, dining, photo package options and premium experiences can now be directly accessed from the app.
About Universal Orlando Resort For more than 25 years, Universal Orlando Resort has been creating epic vacations for the entire family – incredible experiences that place guests in the heart of powerful stories and adventures.
Universal Orlando’s theme parks, Universal Studios Florida and Universal’s Islands of Adventure, are home to some of the world’s most exciting and innovative theme park experiences – including The Wizarding World of Harry Potter-Hogsmeade and The Wizarding World of Harry Potter-Diagon Alley. And on May 25, 2017, Universal Orlando will open its third park, Universal’s Volcano Bay – an entirely new water theme park experience. Universal’s on-site resort hotels, Loews Portofino Bay Hotel, the Hard Rock Hotel, Loews Royal Pacific Resort, Universal’s Cabana Bay Beach Resort and the all-new Loews Sapphire Falls Resort, are destinations unto themselves. Its entertainment complex, Universal CityWalk, offers dining and entertainment for every member of the family.
Universal Orlando Resort has unveiled more than 20 new guest experiences since 2010 – powerful attractions, incredible dining opportunities and dramatically themed hotels. Now open is Skull Island: Reign of Kong, a groundbreaking attraction in Islands of Adventure, and CityWalk’s newest, unique dining experience, The Toothsome Chocolate Emporium and Savory Feast Kitchen.